Last updated: 22 February 2026
FjordNest (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal data transparently and securely.
This Privacy Policy explains how we collect, use and protect your personal information when you visit or make a purchase from https://fjordnest.co.uk.
1. Who We Are
Website: https://fjordnest.co.uk
Company Name: FjordNest
Email: <a href="mailto:contact@fjordnest.co.uk">contact@fjordnest.co.uk</a>
Phone: <a href="tel:+4411966071673">+44 11966071673</a>
Address: Rua José da Frota Holanda, Parque Boturussu – SP, Brazil
We sell products to customers in the United Kingdom.
2. What Personal Data We Collect
We may collect the following information when you use our website:
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Full name
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Email address
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Phone number
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Billing address
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Shipping address
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Payment details (processed securely via third-party providers)
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IP address
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Device and browser information
We collect this information when you:
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Place an order
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Subscribe to our emails
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Contact customer support
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Browse our website
3. How We Use Your Information
We use your information to:
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Process and fulfil your orders
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Provide customer support
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Send order confirmations and updates
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Improve our website experience
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Prevent fraud and ensure security
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Send marketing emails (only if you opt in)
We do not sell your personal data.
4. Payment Security
All payments are processed securely through encrypted SSL technology.
We do not store full credit card details on our servers. Payment providers may include Shopify Payments, PayPal, Apple Pay and Google Pay.
5. Cookies
We use cookies to:
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Improve website functionality
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Remember your preferences
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Analyse traffic and performance
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Show relevant advertisements
You can disable cookies in your browser settings, though some website features may not function correctly.
6. Marketing Communications
If you subscribe to our emails, you may receive updates, offers and product information.
You can unsubscribe at any time by clicking the “unsubscribe” link in any email or contacting us at:
<a href="mailto:contact@fjordnest.co.uk">contact@fjordnest.co.uk</a>
7. Data Retention
We keep your information only as long as necessary to:
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Fulfil your order
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Meet legal obligations
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Resolve disputes
When no longer required, your data is securely deleted or anonymised.
8. Sharing of Information
We may share your data with trusted third parties strictly for operational purposes, including:
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Payment processors
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Shipping providers
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Marketing platforms
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Website analytics services
All partners are required to protect your data.
We may also disclose information if required by law.
9. International Transfers
As we operate internationally, your data may be processed outside the United Kingdom. We ensure appropriate safeguards are in place to protect your personal data in accordance with UK data protection laws.
10. Your Rights (UK GDPR)
If you are located in the United Kingdom, you have the right to:
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Access your personal data
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Correct inaccurate data
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Request deletion of your data
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Restrict processing
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Object to certain processing
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Request data portability
To exercise any of these rights, contact us at:
<a href="mailto:contact@fjordnest.co.uk">contact@fjordnest.co.uk</a>
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
12. Children’s Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
Continued use of our website means you accept the updated policy.
14. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
📧 <a href="mailto:contact@fjordnest.co.uk">contact@fjordnest.co.uk</a>
📞 <a href="tel:+4411966071673">+44 11966071673</a>
Customer Service Hours:
Monday to Friday, 9:00am – 5:00pm (UK time)
